Accelerating commercial capabilities across your delivery teams. 

As your business scales, client management and commercial resilience capabilities become a toolset required by the entire delivery team. 

 

We specialise in tailored services to meet the unique needs of early-stage consulting and software delivery companies requiring the types of commercial capabilities often not yet established. 

 

We understand the challenges of establishing commercial operations and  work with your teams to develop the client management capabilities, at your pace, to ensure you maximise value in delivery. 

Our Services

Our services focus on improving delivery management capabilities, fractional and interim commercial management, and coaching programmes for delivery teams. The aim of all our services is to enhance commercial and account management capabilities across your team at a pace which is sympathetic to scaling constraints and delivery commitments. 

 

Services can be tailored to your needs; if you still can’t find what you’re looking for, please feel free to get in touch with us – we will be more than happy to help.

Strategic delivery management appraisals

Identify the commercial and delivery management capabilities needed to deliver customer value. Understand the areas which should be prioritised and use actionable insight to embed customer success across your teams.  

  • Focused improvement priorities
  • Framework based assessment
  • Demonstrable capability development
  • Delivery sympathetic roadmaps

Interim commercial services

Immediately establish a commercial competency within your business. Operating on a retained or fractional basis, you will have access to senior delivery expertise focused on commercial growth and client success.  

  • Tailored services targeting your priorities
  • Actionable expertise
  • Shared risk/reward delivery models
  • On-demand expert consultancy

Capability development and coaching

Introduce the practices and behaviours required by your teams to deliver, manage and grow accounts. On-site delivery coaching coupled with development workshops to build cross team capabilities. 

  • Engaging the entire delivery team
  • Clear and actionable development framework
  • Expert led client management workshops

Why EmberOps? 

Scaling a business is hard and building a team to support your clients is even harder. 

 

EmberOps tailors services to your exact requirements. Whether you’re an early-stage company needing to establish commercial operations, a startup requiring account management services, or a business with a specialist strategic requirements, we have the services you need.

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